I have been using your service for a long time now. I love your prices. I love getting little red movie envelopes in the mail. I love your scalable model. I love the fact that I can have a huge queue of movies and not have to start the decision process over again every time I walk into the store. Recently, I have also been enjoying some movies or TV shows on demand. Your streaming service is excellent.
Over the years that I have been using your service, my family has grown. I now have two kids. My toddler loves watching shows streamed from you. Since both I, and my toddler, love watching shows on your service, I have a problem.
Dexter, specifically, is my current problem. He is crafty. He plans ahead. He shows up in the recently viewed list right along side shows full of animated diggers and back hoes.
From reviewing your site, I only see the option of blocking myself from watching movies above a particular rating. This is a nice feature, but cutting off the ability to watch instant shows does not feel too good. Any chance of offering a streaming account for kids? Just another set of credentials for a customer that already has unlimited access already? Having visibility into the account to only show shows that are rated appropriately based on who is currently signed on would be awesome.
Your Loyal Customer,